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Courier & delivery · MOBILE · 2024

TrackMate

A delivery app that works where signal doesn't.

Built for drivers who spend half their day in basements and underground loading bays.

Client
Regional courier network
Year
2024
Duration
3 months
Our role
Mobile app, sync engine
TrackMate
THE CHALLENGE

The previous app drained a phone battery by lunch and lost stops the moment a driver went offline. Drivers stopped using it and went back to paper.

OUR APPROACH
  • 01Designed a queue-based sync engine that writes locally first, reconciles later.
  • 02Cut GPS polling by 80% using motion sensors to wake the radio only when needed.
  • 03Rebuilt the route screen for one-hand use in gloves.
WHAT HAPPENED

Drivers stopped going back to the dispatcher to confirm stops. Battery lasts a 10-hour shift with charge to spare.

Battery use reduction
62%
Stops lost to sync
0
App store rating
4.8
BUILT WITH
React NativeSQLiteKotlinSwiftFastAPI
IMPACT REPORT

What offline-first did to a 10-hour shift

Measured across a 40-driver pilot over eight weeks against the app it replaced.

-62%
10h+ uptime
Battery used per shift
0
was ~7/day
Stops lost to sync
4.8
from 2.9
App store rating
-80%
motion-gated
GPS polls per hour
Battery remaining across a shift
Stops lost to sync failures per week
GALLERY
Route screen
Route screen
Offline proof of delivery
Offline proof of delivery
Driver day summary
Driver day summary

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